{"id":6487,"date":"2024-03-28T12:21:56","date_gmt":"2024-03-28T11:21:56","guid":{"rendered":"https:\/\/gemba.nl\/switching-to-ibm-mas-what-will-your-sla-be\/"},"modified":"2026-07-21T16:26:45","modified_gmt":"2026-07-21T14:26:45","slug":"switching-to-ibm-mas-what-will-your-sla-be","status":"publish","type":"post","link":"https:\/\/gemba.nl\/en\/switching-to-ibm-mas-what-will-your-sla-be\/","title":{"rendered":"Switching to IBM MAS: What will your SLA be?"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; admin_label=&#8221;Graph Chart Section&#8221; module_class=&#8221;hero_sec&#8221; _builder_version=&#8221;4.27.4&#8243; background_enable_color=&#8221;off&#8221; background_enable_image=&#8221;off&#8221; parallax=&#8221;on&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;|||&#8221; custom_padding=&#8221;160px||0px||false|false&#8221; custom_padding_tablet=&#8221;250px||0px||false|false&#8221; custom_padding_phone=&#8221;130px||||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row custom_padding_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.27.4&#8243; max_width=&#8221;778px&#8221; custom_margin=&#8221;||20px||false|false&#8221; custom_padding=&#8221;||||false|true&#8221; custom_padding_tablet=&#8221;|0px||0px|false|true&#8221; custom_padding_phone=&#8221;|0px|0px|0px|false|true&#8221; animation_style=&#8221;flip&#8221; hover_transition_speed_curve=&#8221;ease-in&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_code _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;left&#8221; global_colors_info=&#8221;{}&#8221;]\n<style>\n.divi-custom-meta-container {\n    display:flex;\n    flex-direction:column;\n    align-items:center;\n    gap:20px;\n    width:100%;\n}\n\n.divi-meta-breadcrumb {\n    font-size:14px;\n    color:#fff;\n    width:100%;\n}\n.divi-meta-breadcrumb a {\n    color:#fff;\n    text-decoration:none;\n}\n.divi-meta-breadcrumb .separator {\n    margin:0 5px;\n}\n\n.divi-meta-title {\n    color:#fff;\n    font-size:18px;\n    font-weight:300;\n}\n\n.divi-meta-date {\n    color:#fff;\n    font-size:14px;\n    opacity:0.9;\n}\n\n.divi-meta-icons {\n    display:flex;\n    gap:25px;\n}\n\n.divi-meta-icon-link svg {\n    width:28px;\n    height:28px;\n    fill:#fff;\n}\n\n.divi-meta-cats {\n    display:flex;\n    flex-wrap:wrap;\n    gap:15px;\n}\n.divi-meta-cats.top_cat {\n    width:100%;\n    justify-content:flex-start;\n}\n\n.divi-cat-btn {\n    background:rgba(204,221,231,0.2);\n    color:#fff;\n    padding:4px 10px;\n    font-size:14px;\n    text-decoration:none;\n}\n<\/style>\n\n<div class=\"divi-custom-meta-container\">\n\n        <div class=\"divi-meta-breadcrumb\">\n                    <a href=\"\/kennisbank\">\n                KENNISBANK            <\/a>\n            <span class=\"separator\">&gt;<\/span>\n        \n                    <a href=\"\/blog\">\n                BLOGS            <\/a>\n            <span class=\"separator\">&gt;<\/span>\n        \n        <span class=\"current-post\">Switching to IBM MAS: What will your SLA be?<\/span>\n    <\/div>\n    \n    \n    \n    \n    \n<\/div>\n\n[\/et_pb_code][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,3_4&#8243; 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width=&#8221;150%&#8221; max_width=&#8221;100%&#8221; module_alignment=&#8221;right&#8221; height=&#8221;150px&#8221; border_radii=&#8221;on|50%|50%|50%|50%&#8221; border_style_all=&#8221;none&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;3_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_code _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;left&#8221; custom_margin=&#8221;40px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;]\n<style>\n.divi-custom-meta-container {\n    display:flex;\n    flex-direction:column;\n    align-items:center;\n    gap:20px;\n    width:100%;\n}\n\n.divi-meta-breadcrumb {\n    font-size:14px;\n    color:#fff;\n    width:100%;\n}\n.divi-meta-breadcrumb a {\n    color:#fff;\n    text-decoration:none;\n}\n.divi-meta-breadcrumb .separator {\n    margin:0 5px;\n}\n\n.divi-meta-title {\n    color:#fff;\n    font-size:18px;\n    font-weight:300;\n}\n\n.divi-meta-date {\n    color:#fff;\n    font-size:14px;\n    opacity:0.9;\n}\n\n.divi-meta-icons {\n    display:flex;\n    gap:25px;\n}\n\n.divi-meta-icon-link svg {\n    width:28px;\n    height:28px;\n    fill:#fff;\n}\n\n.divi-meta-cats {\n    display:flex;\n    flex-wrap:wrap;\n    gap:15px;\n}\n.divi-meta-cats.top_cat {\n    width:100%;\n    justify-content:flex-start;\n}\n\n.divi-cat-btn {\n    background:rgba(204,221,231,0.2);\n    color:#fff;\n    padding:4px 10px;\n    font-size:14px;\n    text-decoration:none;\n}\n<\/style>\n\n<div class=\"divi-custom-meta-container\">\n\n    \n    \n    \n    \n        <div class=\"divi-meta-cats top_cat\">\n                    <a href=\"https:\/\/gemba.nl\/en\/category\/ibm-maximo\/\" class=\"divi-cat-btn\">\n                IBM Maximo            <\/a>\n            <\/div>\n    \n<\/div>\n\n[\/et_pb_code][et_pb_text _builder_version=&#8221;4.27.4&#8243; header_font=&#8221;|700||on|||||&#8221; header_text_color=&#8221;#FFFFFF&#8221; header_font_size=&#8221;60px&#8221; header_line_height=&#8221;60px&#8221; header_2_font=&#8221;Titillium Web|600|||||||&#8221; header_2_font_size=&#8221;36px&#8221; header_2_letter_spacing=&#8221;2px&#8221; header_2_line_height=&#8221;1.3em&#8221; header_font_tablet=&#8221;|700||on|||||&#8221; header_font_phone=&#8221;|700||on|||||&#8221; header_font_last_edited=&#8221;on|desktop&#8221; header_text_color_tablet=&#8221;#FFFFFF&#8221; header_text_color_phone=&#8221;#FFFFFF&#8221; header_text_color_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;&#8221; header_2_font_size_phone=&#8221;28px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1><span style=\"color: #6ed400;\">Switching to IBM MAS:<\/span> What will your SLA be?<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.27.4&#8243; custom_margin=&#8221;-9px|auto||auto||&#8221; custom_padding=&#8221;|130px||130px|false|true&#8221; custom_padding_tablet=&#8221;|0px||0px|false|true&#8221; custom_padding_phone=&#8221;|0px||0px|false|true&#8221; animation_style=&#8221;flip&#8221; hover_transition_speed_curve=&#8221;ease-in&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.27.5&#8243; text_font_size=&#8221;20px&#8221; text_line_height=&#8221;1.6em&#8221; text_orientation=&#8221;center&#8221; max_width=&#8221;700px&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;||0px|||&#8221; animation_style=&#8221;slide&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\"><strong>With the transition to IBM Maximo Application Suite in sight, it is also important to think about a suitable <a href=\"https:\/\/nl.wikipedia.org\/wiki\/Service_level_agreement\" target=\"_blank\" rel=\"noopener\">Service Level Agreement<\/a>. This includes agreements on response and recovery times and security, but also on chain responsibility. What should you take into account?  <\/strong><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; text_font_size=&#8221;20px&#8221; text_line_height=&#8221;1.6em&#8221; text_orientation=&#8221;center&#8221; max_width=&#8221;700px&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;||3px|||&#8221; animation_style=&#8221;slide&#8221; global_colors_info=&#8221;{}&#8221;]\n<style>\n.divi-custom-meta-container {\n    display:flex;\n    flex-direction:column;\n    align-items:center;\n    gap:20px;\n    width:100%;\n}\n\n.divi-meta-breadcrumb {\n    font-size:14px;\n    color:#fff;\n    width:100%;\n}\n.divi-meta-breadcrumb a {\n    color:#fff;\n    text-decoration:none;\n}\n.divi-meta-breadcrumb .separator {\n    margin:0 5px;\n}\n\n.divi-meta-title {\n    color:#fff;\n    font-size:18px;\n    font-weight:300;\n}\n\n.divi-meta-date {\n    color:#fff;\n    font-size:14px;\n    opacity:0.9;\n}\n\n.divi-meta-icons {\n    display:flex;\n    gap:25px;\n}\n\n.divi-meta-icon-link svg {\n    width:28px;\n    height:28px;\n    fill:#fff;\n}\n\n.divi-meta-cats {\n    display:flex;\n    flex-wrap:wrap;\n    gap:15px;\n}\n.divi-meta-cats.top_cat {\n    width:100%;\n    justify-content:flex-start;\n}\n\n.divi-cat-btn {\n    background:rgba(204,221,231,0.2);\n    color:#fff;\n    padding:4px 10px;\n    font-size:14px;\n    text-decoration:none;\n}\n<\/style>\n\n<div class=\"divi-custom-meta-container\">\n\n    \n    \n            <div class=\"divi-meta-date\">28 March 2024 \u2022 12 min read<\/div>\n    \n    \n    \n<\/div>\n\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;1&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;9px||13px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px|0px|0px|0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_button button_url=&#8221;#bg_2&#8243; button_text=&#8221;Read more&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;4df748cc-4dde-49c6-9d65-c7447905ee5a&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;27px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_icon font_icon=&#8221;&#x37;||divi||400&#8243; icon_color=&#8221;#FFFFFF&#8221; icon_width=&#8221;30px&#8221; url=&#8221;#bg_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;28px||||false|false&#8221; custom_margin_tablet=&#8221;100px||||false|false&#8221; custom_margin_phone=&#8221;10px||||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_icon][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Waar asset&#8221; module_id=&#8221;bg_2&#8243; module_class=&#8221;bg_color_2 blog_page_2&#8243; _builder_version=&#8221;4.27.4&#8243; background_enable_color=&#8221;off&#8221; custom_margin=&#8221;|||&#8221; custom_padding=&#8221;|||&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; module_alignment=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.27.5&#8243; text_font=&#8221;|300|||||||&#8221; text_line_height=&#8221;22px&#8221; custom_padding=&#8221;||0px|||&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;left&#8221; global_colors_info=&#8221;{}&#8221;]A major change from IBM Maximo Application Suite (IBM MAS) compared to IBM Maximo 7 is that IBM MAS runs on the Red Hat OpenShift platform. We already told you about that in a recent blog, namely <span style=\"text-decoration: underline;color:#6ed400;text-decoration:underline;\"><a href=\"https:\/\/gemba.nl\/en\/moving-from-ibm-mas-to-red-hat-openshift-how\/\">\u2018<\/a><\/span><a href=\"https:\/\/gemba.nl\/en\/moving-from-ibm-mas-to-red-hat-openshift-how\/\"><span style=\"font-weight: 400;\">With IBM MAS to Red Hat OpenShift: How?<\/span><\/a><\/span>. The OpenShift platform places higher demands on the underlying hardware and requires management expertise that you may not have in-house. A good alternative to running IBM MAS on-premise is to bring the software to the cloud. You can choose between a private or public cloud. Whichever solution you choose, it should include the right support.[\/et_pb_text][et_pb_image src=&#8221;https:\/\/gemba.nl\/wp-content\/uploads\/2025\/12\/image26-3.png&#8221; title_text=&#8221;image26&#8243; align=&#8221;center&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; width_tablet=&#8221;&#8221; width_phone=&#8221;100%&#8221; width_last_edited=&#8221;on|desktop&#8221; custom_margin=&#8221;100px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.27.4&#8243; header_2_font=&#8221;Titillium Web|600|||||||&#8221; header_2_font_size=&#8221;36px&#8221; header_2_letter_spacing=&#8221;2px&#8221; header_2_line_height=&#8221;1.3em&#8221; custom_margin=&#8221;||12px|||&#8221; custom_padding=&#8221;50px||||false|false&#8221; custom_padding_tablet=&#8221;50px||||false|false&#8221; custom_padding_phone=&#8221;50px||||false|false&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; animation_style=&#8221;flip&#8221; header_2_font_size_tablet=&#8221;&#8221; header_2_font_size_phone=&#8221;28px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><img decoding=\"async\" class=\"bullet\" src=\"https:\/\/gemba.nl\/wp-content\/uploads\/2025\/11\/Vector-5.png\"> Support IBM Maximo now<span style=\"color: #6ed400;\"><\/span><\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; text_font=&#8221;|300|||||||&#8221; text_line_height=&#8221;22px&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;left&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Perhaps you now have a license agreement for the use of IBM Maximo and you are supported on demand by our Gemba consultants. Or you already have a Service Level Agreement (SLA) with us, in which we have made clear agreements about the performance requirements, among other things. Take the resolution of incidents. Is it sufficient that we are available five days a week during office hours if an incident occurs? Do you want to be able to call on us seven days a week, 24 hours a day? Or something in between?     <\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; header_2_font=&#8221;Titillium Web|600|||||||&#8221; header_2_font_size=&#8221;36px&#8221; header_2_letter_spacing=&#8221;2px&#8221; header_2_line_height=&#8221;1.3em&#8221; custom_margin=&#8221;||12px|||&#8221; custom_padding=&#8221;50px||||false|false&#8221; custom_padding_tablet=&#8221;50px||||false|false&#8221; custom_padding_phone=&#8221;50px||||false|false&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; animation_style=&#8221;flip&#8221; header_2_font_size_tablet=&#8221;&#8221; header_2_font_size_phone=&#8221;28px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><img decoding=\"async\" class=\"bullet\" src=\"https:\/\/gemba.nl\/wp-content\/uploads\/2025\/11\/Vector-5.png\"> End-to-end support IBM MAS soon<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; text_font=&#8221;|300|||||||&#8221; text_line_height=&#8221;22px&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;left&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>With the upcoming transition to IBM MAS, it is a good idea to discuss with us the support that your organization will need. In addition to performance requirements such as response and recovery times and security, chain responsibility is an important point of attention. Suppose you choose to have IBM MAS run partly or completely in the public cloud, then various parties will influence the service level. Which party has which responsibility in the chain? And how do all parties together guarantee the end-to-end service level that your organization requires?    <\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; header_2_font=&#8221;Titillium Web|600|||||||&#8221; header_2_font_size=&#8221;36px&#8221; header_2_letter_spacing=&#8221;2px&#8221; header_2_line_height=&#8221;1.3em&#8221; custom_margin=&#8221;||12px|||&#8221; custom_padding=&#8221;50px||||false|false&#8221; custom_padding_tablet=&#8221;50px||||false|false&#8221; custom_padding_phone=&#8221;50px||||false|false&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; animation_style=&#8221;flip&#8221; header_2_font_size_tablet=&#8221;&#8221; header_2_font_size_phone=&#8221;28px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><img decoding=\"async\" class=\"bullet\" src=\"https:\/\/gemba.nl\/wp-content\/uploads\/2025\/11\/Vector-5.png\"> Customized SLA for IBM MAS<span style=\"color: #6ed400;\"><\/span><\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; text_font=&#8221;|300|||||||&#8221; text_line_height=&#8221;22px&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;left&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>If you go to the Gemba Cloud with IBM MAS and therefore opt for our managed services, we will completely unburden you. In addition to not having to purchase new hardware or bring in expertise, the processes in the chain are also guaranteed: we involve a consultant for this. Together we also draw up an SLA in which we make clear agreements about the service level. Moreover, we continuously monitor the performance and vulnerabilities for you and you receive insightful reports about all these kinds of matters from us.   <\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; header_2_font=&#8221;Titillium Web|600|||||||&#8221; header_2_font_size=&#8221;36px&#8221; header_2_letter_spacing=&#8221;2px&#8221; header_2_line_height=&#8221;1.3em&#8221; custom_margin=&#8221;||12px|||&#8221; custom_padding=&#8221;50px||||false|false&#8221; custom_padding_tablet=&#8221;50px||||false|false&#8221; custom_padding_phone=&#8221;50px||||false|false&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; animation_style=&#8221;flip&#8221; header_2_font_size_tablet=&#8221;&#8221; header_2_font_size_phone=&#8221;28px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><img decoding=\"async\" class=\"bullet\" src=\"https:\/\/gemba.nl\/wp-content\/uploads\/2025\/11\/Vector-5.png\"> Best choices for you<span style=\"color: #6ed400;\"><\/span><\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; text_font=&#8221;|300|||||||&#8221; text_line_height=&#8221;22px&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;left&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>In the coming period, we will contact our customers to discuss how and when they want to make the switch to IBM MAS, including you. What are the best choices for you? How can we support you in the transition, as an implementation partner and provider of managed cloud services? And what service agreements do we make about this, for an SLA that meets the needs of your organization? If you don&#8217;t want to wait until we contact you, please do not hesitate to contact us. We are happy to help you on your way with the migration to IBM MAS, with advice and practical support.     <\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]\n<style>\n.divi-custom-meta-container {\n    display:flex;\n    flex-direction:column;\n    align-items:center;\n    gap:20px;\n    width:100%;\n}\n\n.divi-meta-breadcrumb {\n    font-size:14px;\n    color:#fff;\n    width:100%;\n}\n.divi-meta-breadcrumb a {\n    color:#fff;\n    text-decoration:none;\n}\n.divi-meta-breadcrumb .separator {\n    margin:0 5px;\n}\n\n.divi-meta-title {\n    color:#fff;\n    font-size:18px;\n    font-weight:300;\n}\n\n.divi-meta-date {\n    color:#fff;\n    font-size:14px;\n    opacity:0.9;\n}\n\n.divi-meta-icons {\n    display:flex;\n    gap:25px;\n}\n\n.divi-meta-icon-link svg {\n    width:28px;\n    height:28px;\n    fill:#fff;\n}\n\n.divi-meta-cats {\n    display:flex;\n    flex-wrap:wrap;\n    gap:15px;\n}\n.divi-meta-cats.top_cat {\n    width:100%;\n    justify-content:flex-start;\n}\n\n.divi-cat-btn {\n    background:rgba(204,221,231,0.2);\n    color:#fff;\n    padding:4px 10px;\n    font-size:14px;\n    text-decoration:none;\n}\n<\/style>\n\n<div class=\"divi-custom-meta-container\">\n\n    \n            <div class=\"divi-meta-title\"> Share this message  <\/div>\n    \n    \n        <div class=\"divi-meta-icons\">\n        <a class=\"divi-meta-icon-link\"\n           onclick=\"navigator.clipboard.writeText('https:\/\/gemba.nl\/en\/switching-to-ibm-mas-what-will-your-sla-be\/');alert('Link copied!');\">\n            <svg viewBox=\"0 0 24 24\"><path d=\"M3.9 12c0-1.71 1.39-3.1 3.1-3.1h4V7H7c-2.76 0-5 2.24-5 5s2.24 5 5 5h4v-1.9H7c-1.71 0-3.1-1.39-3.1-3.1zM8 13h8v-2H8v2zm9-6h-4v1.9h4c1.71 0 3.1 1.39 3.1 3.1s-1.39 3.1-3.1 3.1h-4V17h4c2.76 0 5-2.24 5-5s-2.24-5-5-5z\"\/><\/svg>\n        <\/a>\n\n        <a href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https%3A%2F%2Fgemba.nl%2Fen%2Fswitching-to-ibm-mas-what-will-your-sla-be%2F\" target=\"_blank\" class=\"divi-meta-icon-link\">\n           <svg viewBox=\"0 0 24 24\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M19 0h-14c-2.761 0-5 2.239-5 5v14c0 2.761 2.239 5 5 5h14c2.762 0 5-2.239 5-5v-14c0-2.761-2.238-5-5-5zm-11 19h-3v-11h3v11zm-1.5-12.268c-.966 0-1.75-.79-1.75-1.764s.784-1.764 1.75-1.764 1.75.79 1.75 1.764-.783 1.764-1.75 1.764zm13.5 12.268h-3v-5.604c0-3.368-4-3.113-4 0v5.604h-3v-11h3v1.765c1.396-2.586 7-2.777 7 2.476v6.759z\"\/><\/svg>\n        <\/a>\n    <\/div>\n    \n        <div class=\"divi-meta-cats my-cats\">\n                    <a href=\"https:\/\/gemba.nl\/en\/category\/ibm-maximo\/\" class=\"divi-cat-btn\">\n                IBM Maximo            <\/a>\n            <\/div>\n    \n<\/div>\n\n[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; module_id=&#8221;bg_2&#8243; module_class=&#8221;bg_color_2 blog_page_1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_module=&#8221;3072&#8243; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]\n    <div class=\"venture-blog-section\"\n         data-vb-posts-per-page=\"3\"\n         data-vb-post-type=\"post\"\n         data-vb-taxonomy=\"category\"\n         data-vb-root-cat=\"\"\n         data-vb-meta=\"1\"\n         data-vb-readmore-label=\"Lees meer\">\n\n        <div class=\"venture-blog-header\">\n            <h2 class=\"venture-blog-title\">\n                                    <span>Look at<\/span>\n                    <span class=\"vb-highlight\">alle blogs<\/span>\n                            <\/h2>\n\n                            <ul class=\"venture-blog-filters\" data-vb-current-cat=\"all\">\n                    <li class=\"vb-active\" data-vb-cat=\"all\">\n                        Alle blogs                    <\/li>\n\n                                                <li data-vb-cat=\"blog\">\n                                Blog                            <\/li>\n                                                    <li data-vb-cat=\"blogs\">\n                                Blogs                            <\/li>\n                                                    <li data-vb-cat=\"case\">\n                                Case                            <\/li>\n                                                    <li data-vb-cat=\"data-analytics\">\n                                Data analytics                            <\/li>\n                                                    <li data-vb-cat=\"employees\">\n                                Employees                            <\/li>\n                                                    <li data-vb-cat=\"energy\">\n                                Energy                            <\/li>\n                                                    <li data-vb-cat=\"event\">\n                                Event                            <\/li>\n                                                    <li data-vb-cat=\"ibm-maximo\">\n                                IBM Maximo                            <\/li>\n                                                    <li data-vb-cat=\"manufacturing\">\n                                Manufacturing                            <\/li>\n                                                    <li data-vb-cat=\"mobile\">\n                                Mobile                            <\/li>\n                                                    <li data-vb-cat=\"oil-gas\">\n                                Oil &amp; Gas                            <\/li>\n                                                    <li data-vb-cat=\"other\">\n                                Other                            <\/li>\n                                                    <li data-vb-cat=\"other-2\">\n                                Other                            <\/li>\n                                                    <li data-vb-cat=\"pharma\">\n                                Pharma                            <\/li>\n                                                    <li data-vb-cat=\"service-sector\">\n                                Service Sector                            <\/li>\n                                                    <li data-vb-cat=\"whitepaper\">\n                                Whitepaper                            <\/li>\n                                        <\/ul>\n                    <\/div>\n\n        <div class=\"venture-blog-grid venture-cols-3\" data-vb-page=\"1\" data-vb-cat=\"all\">\n                <article class=\"venture-blog-card\">\n        <a class=\"venture-blog-thumb\" href=\"https:\/\/gemba.nl\/en\/knowledge-center\/blogs\/ibm-mas-next-step-asset-management\/\">\n                            <img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"600\" src=\"https:\/\/gemba.nl\/wp-content\/uploads\/2026\/09\/IBM-MAS-de-volgende-stap-asset-management.webp\" class=\"attachment-large size-large wp-post-image\" alt=\"IBM MAS: your next step in asset management\" srcset=\"https:\/\/gemba.nl\/wp-content\/uploads\/2026\/09\/IBM-MAS-de-volgende-stap-asset-management.webp 800w, https:\/\/gemba.nl\/wp-content\/uploads\/2026\/09\/IBM-MAS-de-volgende-stap-asset-management-480x360.webp 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 800px, 100vw\" \/>                    <\/a>\n\n        <div class=\"venture-blog-content\">\n                            <span class=\"venture-blog-badge\">IBM Maximo<\/span>\n            \n            <h4 class=\"venture-blog-title-inner\">\n                <a href=\"https:\/\/gemba.nl\/en\/knowledge-center\/blogs\/ibm-mas-next-step-asset-management\/\">\n                    We have switched to IBM MAS. What is the next step for our asset management?                <\/a>\n            <\/h4>\n\n            \n                            <div class=\"venture-blog-meta\">\n                    <span class=\"venture-blog-meta-label\"> Published on<\/span>\n                    <span class=\"venture-blog-date\">21 September 2026<\/span>\n                <\/div>\n            \n            <div class=\"venture-blog-card-footer\">\n                <a class=\"venture-blog-readmore\" href=\"https:\/\/gemba.nl\/en\/knowledge-center\/blogs\/ibm-mas-next-step-asset-management\/\">\n                    Lees meer <span class=\"vb-arrow\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M9.38867 6.67285C9.4895 6.67285 9.56647 6.70326 9.64453 6.78125L14.5889 11.7256C14.6428 11.7795 14.6679 11.8215 14.6797 11.8496V11.8506C14.6945 11.8861 14.7031 11.9259 14.7031 11.9746C14.7031 12.0233 14.6945 12.0631 14.6797 12.0986V12.0996C14.6679 12.1277 14.6428 12.1697 14.5889 12.2236L9.62012 17.1924C9.54235 17.2702 9.47521 17.292 9.39453 17.2891C9.3005 17.2856 9.21964 17.2537 9.13379 17.168C9.05567 17.0898 9.02442 17.013 9.02441 16.9121C9.02441 16.8112 9.05566 16.7344 9.13379 16.6562L13.8154 11.9746L9.1084 7.26758C9.03073 7.18988 9.00879 7.12357 9.01172 7.04297C9.01517 6.9487 9.04773 6.86731 9.13379 6.78125C9.21171 6.70344 9.28808 6.67293 9.38867 6.67285Z\" fill=\"white\" stroke=\"white\"\/>\n<\/svg>\n<\/span>\n                <\/a>\n            <\/div>\n        <\/div>\n    <\/article>\n        <article class=\"venture-blog-card\">\n        <a class=\"venture-blog-thumb\" href=\"https:\/\/gemba.nl\/en\/knowledge-center\/blogs\/gemba-customer-portal-report-incidents\/\">\n                            <img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"600\" src=\"https:\/\/gemba.nl\/wp-content\/uploads\/2026\/09\/Gemba-klantportaal.webp\" class=\"attachment-large size-large wp-post-image\" alt=\"Gemba customer portal: report and track incidents\" srcset=\"https:\/\/gemba.nl\/wp-content\/uploads\/2026\/09\/Gemba-klantportaal.webp 800w, https:\/\/gemba.nl\/wp-content\/uploads\/2026\/09\/Gemba-klantportaal-480x360.webp 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 800px, 100vw\" \/>                    <\/a>\n\n        <div class=\"venture-blog-content\">\n                            <span class=\"venture-blog-badge\">Other<\/span>\n            \n            <h4 class=\"venture-blog-title-inner\">\n                <a href=\"https:\/\/gemba.nl\/en\/knowledge-center\/blogs\/gemba-customer-portal-report-incidents\/\">\n                    The Gemba customer portal: an extra route to our service desk                <\/a>\n            <\/h4>\n\n            \n                            <div class=\"venture-blog-meta\">\n                    <span class=\"venture-blog-meta-label\"> Published on<\/span>\n                    <span class=\"venture-blog-date\">3 September 2026<\/span>\n                <\/div>\n            \n            <div class=\"venture-blog-card-footer\">\n                <a class=\"venture-blog-readmore\" href=\"https:\/\/gemba.nl\/en\/knowledge-center\/blogs\/gemba-customer-portal-report-incidents\/\">\n                    Lees meer <span class=\"vb-arrow\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M9.38867 6.67285C9.4895 6.67285 9.56647 6.70326 9.64453 6.78125L14.5889 11.7256C14.6428 11.7795 14.6679 11.8215 14.6797 11.8496V11.8506C14.6945 11.8861 14.7031 11.9259 14.7031 11.9746C14.7031 12.0233 14.6945 12.0631 14.6797 12.0986V12.0996C14.6679 12.1277 14.6428 12.1697 14.5889 12.2236L9.62012 17.1924C9.54235 17.2702 9.47521 17.292 9.39453 17.2891C9.3005 17.2856 9.21964 17.2537 9.13379 17.168C9.05567 17.0898 9.02442 17.013 9.02441 16.9121C9.02441 16.8112 9.05566 16.7344 9.13379 16.6562L13.8154 11.9746L9.1084 7.26758C9.03073 7.18988 9.00879 7.12357 9.01172 7.04297C9.01517 6.9487 9.04773 6.86731 9.13379 6.78125C9.21171 6.70344 9.28808 6.67293 9.38867 6.67285Z\" fill=\"white\" stroke=\"white\"\/>\n<\/svg>\n<\/span>\n                <\/a>\n            <\/div>\n        <\/div>\n    <\/article>\n        <article class=\"venture-blog-card\">\n        <a class=\"venture-blog-thumb\" href=\"https:\/\/gemba.nl\/en\/knowledge-center\/blogs\/gemba-growth-model-asset-management\/\">\n                            <img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"600\" src=\"https:\/\/gemba.nl\/wp-content\/uploads\/2026\/08\/Gemba-groiemodel-asset-management.webp\" class=\"attachment-large size-large wp-post-image\" alt=\"Gemba Growth Model: asset management\" srcset=\"https:\/\/gemba.nl\/wp-content\/uploads\/2026\/08\/Gemba-groiemodel-asset-management.webp 800w, https:\/\/gemba.nl\/wp-content\/uploads\/2026\/08\/Gemba-groiemodel-asset-management-480x360.webp 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 800px, 100vw\" \/>                    <\/a>\n\n        <div class=\"venture-blog-content\">\n                            <span class=\"venture-blog-badge\">IBM Maximo<\/span>\n            \n            <h4 class=\"venture-blog-title-inner\">\n                <a href=\"https:\/\/gemba.nl\/en\/knowledge-center\/blogs\/gemba-growth-model-asset-management\/\">\n                    Gemba Growth Model: determine the next step in your asset management                <\/a>\n            <\/h4>\n\n            \n                            <div class=\"venture-blog-meta\">\n                    <span class=\"venture-blog-meta-label\"> Published on<\/span>\n                    <span class=\"venture-blog-date\">18 August 2026<\/span>\n                <\/div>\n            \n            <div class=\"venture-blog-card-footer\">\n                <a class=\"venture-blog-readmore\" href=\"https:\/\/gemba.nl\/en\/knowledge-center\/blogs\/gemba-growth-model-asset-management\/\">\n                    Lees meer <span class=\"vb-arrow\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M9.38867 6.67285C9.4895 6.67285 9.56647 6.70326 9.64453 6.78125L14.5889 11.7256C14.6428 11.7795 14.6679 11.8215 14.6797 11.8496V11.8506C14.6945 11.8861 14.7031 11.9259 14.7031 11.9746C14.7031 12.0233 14.6945 12.0631 14.6797 12.0986V12.0996C14.6679 12.1277 14.6428 12.1697 14.5889 12.2236L9.62012 17.1924C9.54235 17.2702 9.47521 17.292 9.39453 17.2891C9.3005 17.2856 9.21964 17.2537 9.13379 17.168C9.05567 17.0898 9.02442 17.013 9.02441 16.9121C9.02441 16.8112 9.05566 16.7344 9.13379 16.6562L13.8154 11.9746L9.1084 7.26758C9.03073 7.18988 9.00879 7.12357 9.01172 7.04297C9.01517 6.9487 9.04773 6.86731 9.13379 6.78125C9.21171 6.70344 9.28808 6.67293 9.38867 6.67285Z\" fill=\"white\" stroke=\"white\"\/>\n<\/svg>\n<\/span>\n                <\/a>\n            <\/div>\n        <\/div>\n    <\/article>\n            <\/div>\n\n       <div class=\"venture-blog-footer\">\n            <a href=\"\/evenementen\"\n           class=\"venture-blog-loadmore venture-blog-loadmore-link\">\n            Bekijk alle evenementen            <span class=\"vb-arrow\">\n                <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"\n                     xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                    <path d=\"M9.38867 6.67285C9.4895 6.67285 9.56647 6.70326 9.64453 6.78125L14.5889 11.7256C14.6428 11.7795 14.6679 11.8215 14.6797 11.8496V11.8506C14.6945 11.8861 14.7031 11.9259 14.7031 11.9746C14.7031 12.0233 14.6945 12.0631 14.6797 12.0986V12.0996C14.6679 12.1277 14.6428 12.1697 14.5889 12.2236L9.62012 17.1924C9.54235 17.2702 9.47521 17.292 9.39453 17.2891C9.3005 17.2856 9.21964 17.2537 9.13379 17.168C9.05567 17.0898 9.02442 17.013 9.02441 16.9121C9.02441 16.8112 9.05566 16.7344 9.13379 16.6562L13.8154 11.9746L9.1084 7.26758C9.03073 7.18988 9.00879 7.12357 9.01172 7.04297C9.01517 6.9487 9.04773 6.86731 9.13379 6.78125C9.21171 6.70344 9.28808 6.67293 9.38867 6.67285Z\"\n                          fill=\"white\" stroke=\"white\"\/>\n                <\/svg>\n            <\/span>\n        <\/a>\n\n    <\/div>\n\n    <\/div>\n\n    [\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; global_module=&#8221;8393&#8243; theme_builder_area=&#8221;post_content&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;100px||100px||false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;50px||||false|false&#8221; border_width_top=&#8221;1px&#8221; border_color_top=&#8221;rgba(255,255,255,0.22)&#8221; border_width_bottom=&#8221;1px&#8221; border_color_bottom=&#8221;rgba(255,255,255,0.22)&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;70px||||false|false&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; header_2_font=&#8221;|700||on|||||&#8221; header_2_font_size=&#8221;36px&#8221; header_2_letter_spacing=&#8221;2px&#8221; header_2_line_height=&#8221;1.3em&#8221; animation_style=&#8221;flip&#8221; animation_direction=&#8221;right&#8221; header_2_font_size_tablet=&#8221;&#8221; header_2_font_size_phone=&#8221;28px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<h1><span style=\"color: #6ed400;\">Would you like to discuss<\/span> your asset management challenges?<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_code _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; animation_style=&#8221;flip&#8221; animation_direction=&#8221;left&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<section class=\"intro-meeting-section\"><!-- [et_pb_line_break_holder] -->  <\/p>\n<div class=\"intro-meeting-card\"><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"intro-meeting-photo\"><!-- [et_pb_line_break_holder] -->      <!-- [et_pb_line_break_holder] -->      <img decoding=\"async\" src=\"https:\/\/gemba.nl\/wp-content\/uploads\/2025\/11\/Group-3.png\"><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"intro-meeting-content\"><!-- [et_pb_line_break_holder] -->      <\/p>\n<h4 class=\"intro-meeting-title-top\" style=\"color:#fff\">Also curious about the possibilities?<\/h4>\n<p><!-- [et_pb_line_break_holder] -->      <pee class=\"intro-meeting-text\" style=\"font-size:18px\"><!-- [et_pb_line_break_holder] -->Want to know more about the possibilities of IBM MAS? We are happy to think along with you about the practical application in your organization. Contact us via +31 (0)20 482 29 29 or <a href=\"mailto:info@gemba.nl\" target=\"_blank\" style=\"font-size:18px !important;\">info@gemba.nl<\/a>.  <!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"space\"><!-- [et_pb_line_break_holder] -->  <!-- [et_pb_line_break_holder] -->      <\/div>\n<p><!-- [et_pb_line_break_holder] -->      <a href=\"https:\/\/gemba.nl\/en\/contact\/\" class=\"intro-meeting-btn\"><!-- [et_pb_line_break_holder] --> Make an appointment <span class=\"arrow\">\u203a<\/span><!-- [et_pb_line_break_holder] -->      <\/a><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] -->  <\/div>\n<p><!-- [et_pb_line_break_holder] --><\/section>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; admin_label=&#8221;Graph Chart Section&#8221; module_class=&#8221;hero_sec&#8221; _builder_version=&#8221;4.27.4&#8243; background_enable_color=&#8221;off&#8221; background_enable_image=&#8221;off&#8221; parallax=&#8221;on&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;|||&#8221; custom_padding=&#8221;160px||0px||false|false&#8221; custom_padding_tablet=&#8221;250px||0px||false|false&#8221; custom_padding_phone=&#8221;130px||||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row custom_padding_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.27.4&#8243; max_width=&#8221;778px&#8221; custom_margin=&#8221;||20px||false|false&#8221; custom_padding=&#8221;||||false|true&#8221; custom_padding_tablet=&#8221;|0px||0px|false|true&#8221; custom_padding_phone=&#8221;|0px|0px|0px|false|true&#8221; animation_style=&#8221;flip&#8221; hover_transition_speed_curve=&#8221;ease-in&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_code _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;left&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_code][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,3_4&#8243; custom_padding_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.27.4&#8243; max_width=&#8221;778px&#8221; custom_padding=&#8221;0px||||false|true&#8221; custom_padding_tablet=&#8221;|0px||0px|false|true&#8221; custom_padding_phone=&#8221;|0px||0px|false|true&#8221; animation_style=&#8221;flip&#8221; hover_transition_speed_curve=&#8221;ease-in&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.27.4&#8243; custom_padding=&#8221;50px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_image src=&#8221;https:\/\/gemba.nl\/wp-content\/uploads\/2025\/12\/IBM-MAS-wat-wordt-uw-SLA.jpg&#8221; title_text=&#8221;IBM-MAS-what-will-your-SLA-be&#8221; align=&#8221;center&#8221; [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":6488,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[100],"tags":[],"class_list":["post-6487","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ibm-maximo"],"_links":{"self":[{"href":"https:\/\/gemba.nl\/en\/wp-json\/wp\/v2\/posts\/6487","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gemba.nl\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gemba.nl\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gemba.nl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gemba.nl\/en\/wp-json\/wp\/v2\/comments?post=6487"}],"version-history":[{"count":2,"href":"https:\/\/gemba.nl\/en\/wp-json\/wp\/v2\/posts\/6487\/revisions"}],"predecessor-version":[{"id":8762,"href":"https:\/\/gemba.nl\/en\/wp-json\/wp\/v2\/posts\/6487\/revisions\/8762"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/gemba.nl\/en\/wp-json\/wp\/v2\/media\/6488"}],"wp:attachment":[{"href":"https:\/\/gemba.nl\/en\/wp-json\/wp\/v2\/media?parent=6487"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gemba.nl\/en\/wp-json\/wp\/v2\/categories?post=6487"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gemba.nl\/en\/wp-json\/wp\/v2\/tags?post=6487"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}