{"id":8222,"date":"2026-05-06T15:11:41","date_gmt":"2026-05-06T13:11:41","guid":{"rendered":"https:\/\/gemba.nl\/the-silver-tsunami-is-also-hitting-maintenance-how-do-you-keep-knowledge-available\/"},"modified":"2026-05-06T15:27:07","modified_gmt":"2026-05-06T13:27:07","slug":"knowledge-sharing-in-maintenance-with-ibm-maximo-collaborate","status":"publish","type":"post","link":"https:\/\/gemba.nl\/en\/knowledge-center\/blogs\/knowledge-sharing-in-maintenance-with-ibm-maximo-collaborate\/","title":{"rendered":"The silver tsunami is also hitting maintenance: how do you keep knowledge available?"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; admin_label=&#8221;Graph Chart Section&#8221; module_class=&#8221;hero_sec&#8221; _builder_version=&#8221;4.27.4&#8243; background_enable_color=&#8221;off&#8221; background_enable_image=&#8221;off&#8221; parallax=&#8221;on&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;|||&#8221; custom_padding=&#8221;160px||0px||false|false&#8221; custom_padding_tablet=&#8221;250px||0px||false|false&#8221; custom_padding_phone=&#8221;130px||||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row custom_padding_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.27.4&#8243; max_width=&#8221;778px&#8221; custom_margin=&#8221;||20px||false|false&#8221; custom_padding=&#8221;||||false|true&#8221; custom_padding_tablet=&#8221;|0px||0px|false|true&#8221; custom_padding_phone=&#8221;|0px|0px|0px|false|true&#8221; animation_style=&#8221;flip&#8221; hover_transition_speed_curve=&#8221;ease-in&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_code _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;left&#8221; global_colors_info=&#8221;{}&#8221;]\n<style>\n.divi-custom-meta-container {\n    display:flex;\n    flex-direction:column;\n    align-items:center;\n    gap:20px;\n    width:100%;\n}\n\n.divi-meta-breadcrumb {\n    font-size:14px;\n    color:#fff;\n    width:100%;\n}\n.divi-meta-breadcrumb a {\n    color:#fff;\n    text-decoration:none;\n}\n.divi-meta-breadcrumb .separator {\n    margin:0 5px;\n}\n\n.divi-meta-title {\n    color:#fff;\n    font-size:18px;\n    font-weight:300;\n}\n\n.divi-meta-date {\n    color:#fff;\n    font-size:14px;\n    opacity:0.9;\n}\n\n.divi-meta-icons {\n    display:flex;\n    gap:25px;\n}\n\n.divi-meta-icon-link svg {\n    width:28px;\n    height:28px;\n    fill:#fff;\n}\n\n.divi-meta-cats {\n    display:flex;\n    flex-wrap:wrap;\n    gap:15px;\n}\n.divi-meta-cats.top_cat {\n    width:100%;\n    justify-content:flex-start;\n}\n\n.divi-cat-btn {\n    background:rgba(204,221,231,0.2);\n    color:#fff;\n    padding:4px 10px;\n    font-size:14px;\n    text-decoration:none;\n}\n<\/style>\n\n<div class=\"divi-custom-meta-container\">\n\n        <div class=\"divi-meta-breadcrumb\">\n                    <a href=\"\/kennisbank\">\n                KENNISBANK            <\/a>\n            <span class=\"separator\">&gt;<\/span>\n        \n                    <a href=\"\/blog\">\n                BLOGS            <\/a>\n            <span class=\"separator\">&gt;<\/span>\n        \n        <span class=\"current-post\">The silver tsunami is also hitting maintenance: how do you keep knowledge available?<\/span>\n    <\/div>\n    \n    \n    \n    \n    \n<\/div>\n\n[\/et_pb_code][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,3_4&#8243; custom_padding_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.27.4&#8243; max_width=&#8221;778px&#8221; custom_padding=&#8221;0px||||false|true&#8221; custom_padding_tablet=&#8221;|0px||0px|false|true&#8221; custom_padding_phone=&#8221;|0px||0px|false|true&#8221; animation_style=&#8221;flip&#8221; hover_transition_speed_curve=&#8221;ease-in&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.27.4&#8243; custom_padding=&#8221;50px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_image src=&#8221;https:\/\/gemba.nl\/wp-content\/uploads\/2026\/05\/Kennisdeling-in-onderhoud.webp&#8221; alt=&#8221;Knowledge sharing in maintenance with IBM Maximo Collaborate&#8221; title_text=&#8221;Knowledge sharing in maintenance with IBM Maximo Collaborate&#8221; align=&#8221;center&#8221; align_tablet=&#8221;left&#8221; align_phone=&#8221;left&#8221; align_last_edited=&#8221;on|phone&#8221; module_class=&#8221;blog_img&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; width=&#8221;150%&#8221; max_width=&#8221;100%&#8221; module_alignment=&#8221;right&#8221; height=&#8221;150px&#8221; hover_enabled=&#8221;0&#8243; border_radii=&#8221;on|50%|50%|50%|50%&#8221; border_style_all=&#8221;none&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;3_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_code _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;left&#8221; custom_margin=&#8221;40px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;]\n<style>\n.divi-custom-meta-container {\n    display:flex;\n    flex-direction:column;\n    align-items:center;\n    gap:20px;\n    width:100%;\n}\n\n.divi-meta-breadcrumb {\n    font-size:14px;\n    color:#fff;\n    width:100%;\n}\n.divi-meta-breadcrumb a {\n    color:#fff;\n    text-decoration:none;\n}\n.divi-meta-breadcrumb .separator {\n    margin:0 5px;\n}\n\n.divi-meta-title {\n    color:#fff;\n    font-size:18px;\n    font-weight:300;\n}\n\n.divi-meta-date {\n    color:#fff;\n    font-size:14px;\n    opacity:0.9;\n}\n\n.divi-meta-icons {\n    display:flex;\n    gap:25px;\n}\n\n.divi-meta-icon-link svg {\n    width:28px;\n    height:28px;\n    fill:#fff;\n}\n\n.divi-meta-cats {\n    display:flex;\n    flex-wrap:wrap;\n    gap:15px;\n}\n.divi-meta-cats.top_cat {\n    width:100%;\n    justify-content:flex-start;\n}\n\n.divi-cat-btn {\n    background:rgba(204,221,231,0.2);\n    color:#fff;\n    padding:4px 10px;\n    font-size:14px;\n    text-decoration:none;\n}\n<\/style>\n\n<div class=\"divi-custom-meta-container\">\n\n    \n    \n    \n    \n        <div class=\"divi-meta-cats top_cat\">\n                    <a href=\"https:\/\/gemba.nl\/en\/category\/ibm-maximo\/\" class=\"divi-cat-btn\">\n                IBM Maximo            <\/a>\n            <\/div>\n    \n<\/div>\n\n[\/et_pb_code][et_pb_text _builder_version=&#8221;4.27.6&#8243; header_font=&#8221;|700||on|||||&#8221; header_text_color=&#8221;#FFFFFF&#8221; header_font_size=&#8221;60px&#8221; header_line_height=&#8221;60px&#8221; header_2_font=&#8221;Titillium Web|600|||||||&#8221; header_2_font_size=&#8221;36px&#8221; header_2_letter_spacing=&#8221;2px&#8221; header_2_line_height=&#8221;1.3em&#8221; hover_enabled=&#8221;0&#8243; header_font_tablet=&#8221;|700||on|||||&#8221; header_font_phone=&#8221;|700||on|||||&#8221; header_font_last_edited=&#8221;on|desktop&#8221; header_text_color_tablet=&#8221;#FFFFFF&#8221; header_text_color_phone=&#8221;#FFFFFF&#8221; header_text_color_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;&#8221; header_2_font_size_phone=&#8221;28px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h1>The <span style=\"color: #6ed400;\">silver tsunami<\/span> is also hitting maintenance: how do you keep <span style=\"color: #6ed400;\">knowledge available<\/span>?<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.27.4&#8243; custom_margin=&#8221;-9px|auto||auto||&#8221; custom_padding=&#8221;|130px||130px|false|true&#8221; custom_padding_tablet=&#8221;|0px||0px|false|true&#8221; custom_padding_phone=&#8221;|0px||0px|false|true&#8221; animation_style=&#8221;flip&#8221; hover_transition_speed_curve=&#8221;ease-in&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.27.6&#8243; text_font_size=&#8221;20px&#8221; text_line_height=&#8221;1.6em&#8221; text_orientation=&#8221;center&#8221; max_width=&#8221;700px&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;||0px|||&#8221; animation_style=&#8221;slide&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p><strong>Experienced maintenance technicians are leaving the workforce, while breakdowns, inspections and safety issues continue as normal. You feel this not only in capacity, but also in knowledge. How do you keep expertise available when it is no longer as readily at hand? AI can help get the right knowledge to the right place faster.   <\/strong><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; text_font_size=&#8221;20px&#8221; text_line_height=&#8221;1.6em&#8221; text_orientation=&#8221;center&#8221; max_width=&#8221;700px&#8221; module_alignment=&#8221;center&#8221; animation_style=&#8221;slide&#8221; global_colors_info=&#8221;{}&#8221;]\n<style>\n.divi-custom-meta-container {\n    display:flex;\n    flex-direction:column;\n    align-items:center;\n    gap:20px;\n    width:100%;\n}\n\n.divi-meta-breadcrumb {\n    font-size:14px;\n    color:#fff;\n    width:100%;\n}\n.divi-meta-breadcrumb a {\n    color:#fff;\n    text-decoration:none;\n}\n.divi-meta-breadcrumb .separator {\n    margin:0 5px;\n}\n\n.divi-meta-title {\n    color:#fff;\n    font-size:18px;\n    font-weight:300;\n}\n\n.divi-meta-date {\n    color:#fff;\n    font-size:14px;\n    opacity:0.9;\n}\n\n.divi-meta-icons {\n    display:flex;\n    gap:25px;\n}\n\n.divi-meta-icon-link svg {\n    width:28px;\n    height:28px;\n    fill:#fff;\n}\n\n.divi-meta-cats {\n    display:flex;\n    flex-wrap:wrap;\n    gap:15px;\n}\n.divi-meta-cats.top_cat {\n    width:100%;\n    justify-content:flex-start;\n}\n\n.divi-cat-btn {\n    background:rgba(204,221,231,0.2);\n    color:#fff;\n    padding:4px 10px;\n    font-size:14px;\n    text-decoration:none;\n}\n<\/style>\n\n<div class=\"divi-custom-meta-container\">\n\n    \n    \n            <div class=\"divi-meta-date\">6 May 2026 \u2022 15 min read<\/div>\n    \n    \n    \n<\/div>\n\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;1&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;9px||13px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px|0px|0px|0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_button button_url=&#8221;#bg_2&#8243; button_text=&#8221;Read more&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;4df748cc-4dde-49c6-9d65-c7447905ee5a&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;27px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_icon font_icon=&#8221;&#x37;||divi||400&#8243; icon_color=&#8221;#FFFFFF&#8221; icon_width=&#8221;30px&#8221; url=&#8221;#bg_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;28px||||false|false&#8221; custom_margin_tablet=&#8221;100px||||false|false&#8221; custom_margin_phone=&#8221;10px||||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_icon][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Waar asset&#8221; module_id=&#8221;bg_2&#8243; module_class=&#8221;bg_color_2 blog_page_2&#8243; _builder_version=&#8221;4.27.4&#8243; background_enable_color=&#8221;off&#8221; custom_margin=&#8221;|||&#8221; custom_padding=&#8221;|||&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; module_alignment=&#8221;center&#8221; custom_margin=&#8221;|7px||auto||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.27.6&#8243; header_2_font=&#8221;Titillium Web|600|||||||&#8221; header_2_font_size=&#8221;36px&#8221; header_2_letter_spacing=&#8221;2px&#8221; header_2_line_height=&#8221;1.3em&#8221; custom_margin=&#8221;||12px|||&#8221; custom_padding=&#8221;50px||||false|false&#8221; custom_padding_tablet=&#8221;50px||||false|false&#8221; custom_padding_phone=&#8221;50px||||false|false&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; animation_style=&#8221;flip&#8221; header_2_font_size_tablet=&#8221;&#8221; header_2_font_size_phone=&#8221;28px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><img decoding=\"async\" class=\"bullet\" src=\"https:\/\/gemba.nl\/wp-content\/uploads\/2025\/11\/Vector-5.png\"> Ageing workforce widens the technician shortage<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.6&#8243; text_font=&#8221;|300|||||||&#8221; text_line_height=&#8221;22px&#8221; custom_padding=&#8221;||0px|||&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;left&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>The technical labour market was already under pressure, and at the same time a significant part of the sector is ageing. Figures from Statistics Netherlands (CBS) show that the <a href=\"https:\/\/www.cbs.nl\/nl-nl\/longread\/de-nederlandse-economie\/2025\/de-nederlandse-industrie-vanaf-2022\/3-industrie-in-een-kwakkelende-economie-2022-2024\" target=\"_blank\" rel=\"noopener\">average age of employees in industry<\/a> rose from 42.7 years in 2010 to 44.3 years in 2019. ROA expects that around 90% of <a href=\"https:\/\/roa.nl\/nieuws\/de-arbeidsmarkt-naar-opleiding-en-beroep-tot-2030\" target=\"_blank\" rel=\"noopener\">vacancies <\/a> in the coming years will stem from replacement demand, for example due to people retiring. UWV also lists many <a href=\"https:\/\/www.uwv.nl\/assets-kai\/files\/bcd769b3-07a1-498c-b0f4-4bcc6b78f3c6\/kansrijke-beroepen-2025-2026.pdf\" target=\"_blank\" rel=\"noopener\"> technical roles as hard-to-fill<\/a> for 2025 and 2026, ranging from installation engineers and electricians to technical service staff.   <\/p>\n<p>The core issue is clear: demand for maintenance people remains high, while experience is flowing out. So it\u2019s not just about capacity, but also about knowledge that is becoming less readily available. <\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.6&#8243; header_2_font=&#8221;Titillium Web|600|||||||&#8221; header_2_font_size=&#8221;36px&#8221; header_2_letter_spacing=&#8221;2px&#8221; header_2_line_height=&#8221;1.3em&#8221; custom_margin=&#8221;||12px|||&#8221; custom_padding=&#8221;50px||||false|false&#8221; custom_padding_tablet=&#8221;50px||||false|false&#8221; custom_padding_phone=&#8221;50px||||false|false&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; animation_style=&#8221;flip&#8221; header_2_font_size_tablet=&#8221;&#8221; header_2_font_size_phone=&#8221;28px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><img decoding=\"async\" class=\"bullet\" src=\"https:\/\/gemba.nl\/wp-content\/uploads\/2025\/11\/Vector-5.png\"> The risk: knowledge is disappearing from maintenance<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.6&#8243; text_font=&#8221;|300|||||||&#8221; text_line_height=&#8221;22px&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;left&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>A manual helps, and a well-structured EAM system helps too, but not all maintenance knowledge can be fully captured in advance. Part of it lives in experience: recognising an unusual sound, knowing which fault occurs more often with a particular type of asset, or quickly assessing whether you need to push on, carry out further investigation or call in a specialist.    <\/p>\n<p>What happens when that experience is less available? Diagnoses take longer, pressure on specialists increases, and the same questions keep landing with the same people. This costs time, slows down repairs and makes your organisation more vulnerable than it needs to be.  <\/p>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/gemba.nl\/wp-content\/uploads\/2026\/05\/Kennisdeling-in-onderhoud-IBM-Maximo-Collaborate.webp&#8221; alt=&#8221;Knowledge sharing in maintenance with IBM Maximo Collaborate&#8221; title_text=&#8221;Knowledge sharing in maintenance with IBM Maximo Collaborate&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;100px||||false|false&#8221; custom_padding_tablet=&#8221;50px||||false|false&#8221; custom_padding_phone=&#8221;50px||||false|false&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.27.6&#8243; header_2_font=&#8221;Titillium Web|600|||||||&#8221; header_2_font_size=&#8221;36px&#8221; header_2_letter_spacing=&#8221;2px&#8221; header_2_line_height=&#8221;1.3em&#8221; custom_margin=&#8221;||12px|||&#8221; custom_padding=&#8221;50px||||false|false&#8221; custom_padding_tablet=&#8221;50px||||false|false&#8221; custom_padding_phone=&#8221;50px||||false|false&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; animation_style=&#8221;flip&#8221; header_2_font_size_tablet=&#8221;&#8221; header_2_font_size_phone=&#8221;28px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><img decoding=\"async\" class=\"bullet\" src=\"https:\/\/gemba.nl\/wp-content\/uploads\/2025\/11\/Vector-5.png\"> How do you keep maintenance knowledge directly available?<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.6&#8243; text_font=&#8221;|300|||||||&#8221; text_line_height=&#8221;22px&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;left&#8221; hover_enabled=&#8221;0&#8243; custom_css_free_form=&#8221;selector h3 {font-size: 20px !important;}&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>Bridging this gap requires more than recruitment or training, important as those are. It also calls for smarter ways of handling the knowledge you already have; not a document hidden somewhere in a folder structure, but support that is available on the job.  <\/p>\n<p>This is where AI comes in. Not as a replacement for craftsmanship, but as a way to make knowledge available faster. By supporting technicians with an initial diagnosis, enabling remote expert input and capturing new insights immediately, knowledge becomes far more usable exactly when it is needed.  <\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.6&#8243; header_2_font=&#8221;Titillium Web|600|||||||&#8221; header_2_font_size=&#8221;36px&#8221; header_2_letter_spacing=&#8221;2px&#8221; header_2_line_height=&#8221;1.3em&#8221; custom_margin=&#8221;||12px|||&#8221; custom_padding=&#8221;50px||||false|false&#8221; custom_padding_tablet=&#8221;50px||||false|false&#8221; custom_padding_phone=&#8221;50px||||false|false&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; animation_style=&#8221;flip&#8221; header_2_font_size_tablet=&#8221;&#8221; header_2_font_size_phone=&#8221;28px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><img decoding=\"async\" class=\"bullet\" src=\"https:\/\/gemba.nl\/wp-content\/uploads\/2025\/11\/Vector-5.png\"> IBM Maximo Collaborate as the successor to Maximo Assist<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.6&#8243; text_font=&#8221;|300|||||||&#8221; text_line_height=&#8221;22px&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;left&#8221; hover_enabled=&#8221;0&#8243; custom_css_free_form=&#8221;selector h3 {font-size: 20px !important;}&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p><a href=\"https:\/\/www.ibm.com\/docs\/en\/masv-and-l\/cd?topic=applications-maximo-collaborate\" target=\"_blank\" rel=\"noopener\">IBM Maximo Collaborate<\/a> is the successor to <a href=\"https:\/\/gemba.nl\/en\/work-smarter-on-location-with-ibm-maximo-mobile-and-ibm-mobile-assist\/\" target=\"_blank\" rel=\"noopener\">IBM Maximo Assist<\/a>. Since IBM Maximo Application Suite 9.1, IBM has officially used the name Collaborate. It better reflects what the solution does: not only providing practical AI support for technicians, but especially enabling collaboration when extra knowledge is required.  <\/p>\n<p>IBM describes Collaborate as an application that combines AI-driven guidance with a knowledge base full of maintenance data. It helps technicians speed up diagnoses and repairs, work more accurately, increase first-time fix rates and boost productivity. Using their mobile phone or tablet, they can assess faults, view recommended solutions and bring in experts to think along with them.  <\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.6&#8243; header_2_font=&#8221;Titillium Web|600|||||||&#8221; header_2_font_size=&#8221;36px&#8221; header_2_letter_spacing=&#8221;2px&#8221; header_2_line_height=&#8221;1.3em&#8221; custom_margin=&#8221;||12px|||&#8221; custom_padding=&#8221;50px||||false|false&#8221; custom_padding_tablet=&#8221;50px||||false|false&#8221; custom_padding_phone=&#8221;50px||||false|false&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; animation_style=&#8221;flip&#8221; header_2_font_size_tablet=&#8221;&#8221; header_2_font_size_phone=&#8221;28px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><img decoding=\"async\" class=\"bullet\" src=\"https:\/\/gemba.nl\/wp-content\/uploads\/2025\/11\/Vector-5.png\"> How IBM Maximo Collaborate supports technicians in the field<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.6&#8243; text_font=&#8221;|300|||||||&#8221; text_line_height=&#8221;22px&#8221; custom_padding=&#8221;||0px|||&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;left&#8221; hover_enabled=&#8221;0&#8243; custom_css_free_form=&#8221;selector h3 {font-size: 20px !important;}&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>Imagine a technician encountering a problem and not immediately understanding what he is seeing. He can capture images, for example with a photo or video. Based on that, the system first helps with diagnosis. It recognises patterns from previous situations and gives an initial recommendation on the logical next step.   <\/p>\n<p>If that is not enough, the technician can immediately call in an expert or colleague. He can select by skills, so the right person joins, such as the electrical or mechanical specialist who is relevant at that moment. A video call then starts, allowing the expert colleague to see the situation in real time.   <\/p>\n<p>In this way, you reduce the distance between experience and execution. The technician does not have to wait until the right specialist is on site. Even less experienced technicians can move forward faster, without needing to know everything themselves.  <\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.6&#8243; header_2_font=&#8221;Titillium Web|600|||||||&#8221; header_2_font_size=&#8221;36px&#8221; header_2_letter_spacing=&#8221;2px&#8221; header_2_line_height=&#8221;1.3em&#8221; custom_margin=&#8221;||12px|||&#8221; custom_padding=&#8221;50px||||false|false&#8221; custom_padding_tablet=&#8221;50px||||false|false&#8221; custom_padding_phone=&#8221;50px||||false|false&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; animation_style=&#8221;flip&#8221; header_2_font_size_tablet=&#8221;&#8221; header_2_font_size_phone=&#8221;28px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><img decoding=\"async\" class=\"bullet\" src=\"https:\/\/gemba.nl\/wp-content\/uploads\/2025\/11\/Vector-5.png\"> What does IBM Maximo Collaborate deliver for maintenance?<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.6&#8243; text_font=&#8221;|300|||||||&#8221; text_line_height=&#8221;22px&#8221; custom_padding=&#8221;||0px|||&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;left&#8221; hover_enabled=&#8221;0&#8243; custom_css_free_form=&#8221;selector h3 {font-size: 20px !important;}&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>The value lies precisely in the areas that maintenance and asset managers focus on: faster and better diagnoses, more targeted use of specialists, and less dependence on a small number of experienced people. IBM highlights shorter diagnosis and repair times, higher first-time fix rates and increased technician productivity. The solution also makes the expertise of experienced staff more readily available to less experienced colleagues.  <\/p>\n<p>There is a second important benefit. Support sessions can be recorded and linked to a work order. This means you not only solve the immediate problem but also enrich your knowledge base for next time.  <\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.6&#8243; header_2_font=&#8221;Titillium Web|600|||||||&#8221; header_2_font_size=&#8221;36px&#8221; header_2_letter_spacing=&#8221;2px&#8221; header_2_line_height=&#8221;1.3em&#8221; custom_margin=&#8221;||12px|||&#8221; custom_padding=&#8221;50px||||false|false&#8221; custom_padding_tablet=&#8221;50px||||false|false&#8221; custom_padding_phone=&#8221;50px||||false|false&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; animation_style=&#8221;flip&#8221; header_2_font_size_tablet=&#8221;&#8221; header_2_font_size_phone=&#8221;28px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><img decoding=\"async\" class=\"bullet\" src=\"https:\/\/gemba.nl\/wp-content\/uploads\/2025\/11\/Vector-5.png\"> AI does not replace craftsmanship, but makes knowledge more readily available<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.6&#8243; text_font=&#8221;|300|||||||&#8221; text_line_height=&#8221;22px&#8221; custom_padding=&#8221;||0px|||&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;left&#8221; hover_enabled=&#8221;0&#8243; custom_css_free_form=&#8221;selector h3 {font-size: 20px !important;}&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>You cannot solve the technician shortage with a single tool. But you can make expertise available faster, share it more effectively and reduce dependence on individual people. That is where AI becomes interesting for maintenance: as a practical way to organise knowledge closer to the work itself.  <\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.6&#8243; header_2_font=&#8221;Titillium Web|600|||||||&#8221; header_2_font_size=&#8221;36px&#8221; header_2_letter_spacing=&#8221;2px&#8221; header_2_line_height=&#8221;1.3em&#8221; custom_margin=&#8221;||12px|||&#8221; custom_padding=&#8221;50px||||false|false&#8221; custom_padding_tablet=&#8221;50px||||false|false&#8221; custom_padding_phone=&#8221;50px||||false|false&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; animation_style=&#8221;flip&#8221; hover_enabled=&#8221;0&#8243; header_2_font_size_tablet=&#8221;36px&#8221; header_2_font_size_phone=&#8221;28px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<img decoding=\"async\" class=\"bullet\" src=\"https:\/\/gemba.nl\/wp-content\/uploads\/2025\/11\/person.png\"><br \/>\nWant to know more about knowledge sharing in the field with IBM Maximo Collaborate? Contact Gerben ter Horst on +31 (0)6 14 57 21 19 or <a href=\"mailto:g.terhorst@gemba.nl\">g.terhorst@gemba.nl<\/a>.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]\n<style>\n.divi-custom-meta-container {\n    display:flex;\n    flex-direction:column;\n    align-items:center;\n    gap:20px;\n    width:100%;\n}\n\n.divi-meta-breadcrumb {\n    font-size:14px;\n    color:#fff;\n    width:100%;\n}\n.divi-meta-breadcrumb a {\n    color:#fff;\n    text-decoration:none;\n}\n.divi-meta-breadcrumb .separator {\n    margin:0 5px;\n}\n\n.divi-meta-title {\n    color:#fff;\n    font-size:18px;\n    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class=\"divi-meta-cats my-cats\">\n                    <a href=\"https:\/\/gemba.nl\/en\/category\/ibm-maximo\/\" class=\"divi-cat-btn\">\n                IBM Maximo            <\/a>\n            <\/div>\n    \n<\/div>\n\n[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; module_id=&#8221;bg_2&#8243; module_class=&#8221;bg_color_2 blog_page_1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]\n    <div class=\"venture-blog-section\"\n         data-vb-posts-per-page=\"2\"\n         data-vb-post-type=\"post\"\n         data-vb-taxonomy=\"category\"\n         data-vb-root-cat=\"\"\n         data-vb-meta=\"0\"\n         data-vb-readmore-label=\"Lees meer\">\n\n        <div class=\"venture-blog-header\">\n            <h2 class=\"venture-blog-title\">\n                                    <span>Look at<\/span>\n                    <span class=\"vb-highlight\">all blogs<\/span>\n                            <\/h2>\n\n                    <\/div>\n\n        <div class=\"venture-blog-grid venture-cols-2\" data-vb-page=\"1\" data-vb-cat=\"all\">\n                <article class=\"venture-blog-card\">\n        <a class=\"venture-blog-thumb\" href=\"https:\/\/gemba.nl\/en\/knowledge-center\/blogs\/knowledge-sharing-in-maintenance-with-ibm-maximo-collaborate\/\">\n                            <img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"600\" src=\"https:\/\/gemba.nl\/wp-content\/uploads\/2026\/05\/Kennisdeling-in-onderhoud.webp\" class=\"attachment-large size-large wp-post-image\" alt=\"Knowledge sharing in maintenance with IBM Maximo Collaborate\" srcset=\"https:\/\/gemba.nl\/wp-content\/uploads\/2026\/05\/Kennisdeling-in-onderhoud.webp 800w, https:\/\/gemba.nl\/wp-content\/uploads\/2026\/05\/Kennisdeling-in-onderhoud-480x360.webp 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 800px, 100vw\" \/>                    <\/a>\n\n        <div class=\"venture-blog-content\">\n                            <span class=\"venture-blog-badge\">IBM Maximo<\/span>\n            \n            <h4 class=\"venture-blog-title-inner\">\n                <a href=\"https:\/\/gemba.nl\/en\/knowledge-center\/blogs\/knowledge-sharing-in-maintenance-with-ibm-maximo-collaborate\/\">\n                    The silver tsunami is also hitting maintenance: how do you keep knowledge available?                <\/a>\n            <\/h4>\n\n            \n            \n            <div class=\"venture-blog-card-footer\">\n                <a class=\"venture-blog-readmore\" href=\"https:\/\/gemba.nl\/en\/knowledge-center\/blogs\/knowledge-sharing-in-maintenance-with-ibm-maximo-collaborate\/\">\n                    Lees meer <span class=\"vb-arrow\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M9.38867 6.67285C9.4895 6.67285 9.56647 6.70326 9.64453 6.78125L14.5889 11.7256C14.6428 11.7795 14.6679 11.8215 14.6797 11.8496V11.8506C14.6945 11.8861 14.7031 11.9259 14.7031 11.9746C14.7031 12.0233 14.6945 12.0631 14.6797 12.0986V12.0996C14.6679 12.1277 14.6428 12.1697 14.5889 12.2236L9.62012 17.1924C9.54235 17.2702 9.47521 17.292 9.39453 17.2891C9.3005 17.2856 9.21964 17.2537 9.13379 17.168C9.05567 17.0898 9.02442 17.013 9.02441 16.9121C9.02441 16.8112 9.05566 16.7344 9.13379 16.6562L13.8154 11.9746L9.1084 7.26758C9.03073 7.18988 9.00879 7.12357 9.01172 7.04297C9.01517 6.9487 9.04773 6.86731 9.13379 6.78125C9.21171 6.70344 9.28808 6.67293 9.38867 6.67285Z\" fill=\"white\" stroke=\"white\"\/>\n<\/svg>\n<\/span>\n                <\/a>\n            <\/div>\n        <\/div>\n    <\/article>\n        <article class=\"venture-blog-card\">\n        <a class=\"venture-blog-thumb\" href=\"https:\/\/gemba.nl\/en\/knowledge-center\/blogs\/database-migration-address-those-fears\/\">\n                            <img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"600\" src=\"https:\/\/gemba.nl\/wp-content\/uploads\/2026\/04\/Databasemigratie.webp\" class=\"attachment-large size-large wp-post-image\" alt=\"Database migration: 5 fears and how to address them\" srcset=\"https:\/\/gemba.nl\/wp-content\/uploads\/2026\/04\/Databasemigratie.webp 800w, https:\/\/gemba.nl\/wp-content\/uploads\/2026\/04\/Databasemigratie-480x360.webp 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 800px, 100vw\" \/>       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We are happy to think along with you about the practical application in your organization. Contact us via +31 (0)20 482 29 29 or <a href=\"mailto:info@@gemba.nl\" target=\"_blank\" style=\"font-size:18px !important;\">info@gemba.nl<\/a>.  <!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"space\"><!-- [et_pb_line_break_holder] -->  <!-- [et_pb_line_break_holder] -->      <\/div>\n<p><!-- [et_pb_line_break_holder] -->      <a href=\"https:\/\/gemba.nl\/en\/contact\/\" class=\"intro-meeting-btn\"><!-- [et_pb_line_break_holder] --> Make an appointment <span class=\"arrow\">\u203a<\/span><!-- [et_pb_line_break_holder] -->      <\/a><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] -->  <\/div>\n<p><!-- [et_pb_line_break_holder] --><\/section>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ageing workforce widens the technician shortage. 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